Hospitals cater to the most vulnerable section of our population. They are both necessary and feared, sought out and despised. The reaction to hospitals, from the perspective of both patients and medical practitioners, depends on the facilities these hospitals have to offer. Some of the best hospitals share a few common distinguishing characteristics that set them apart from other hospitals. The central challenge for these hospitals is to continue to do business and at the same time provide quality health care at affordable costs.
Here are some of the "must haves" hospitals need to qualify as one of the best.
1. Coordination of Health Care Systems
Hospitals need to put in place systems that will provide seamless care to patients. This includes smooth and hassle free transitioning from out-patient to in-patient to rehabilitation. Simplifying systems helps patients to understand them better and respond more positively.
2. Specialization and Focus
The best hospitals are dedicated to providing specialized treatment for specific diseases. Their focus is on developing and delivering the best and latest treatment in their area of function. Multi specialty hospitals provide separate wings and departments for separate treatments. This stream-lines functions and makes it easier to organize and run the hospital.
3. Using Teams to Deliver Healthcare
Health care cannot remain restricted to diagnosis, medication and surgery. There is need for an entire team of medical, para-medical, and allied healthcare professionals to be available for the treatment of patients. Rehabilitation and convalescence is as much a concern of the best hospital as hospitalization, treatment and care of patients.
4. Transparent Pricing
With the high cost of healthcare, patients are becoming more and more particular about the billing system in hospitals. Those that have a transparent system score higher in terms of trust and reliability.
5. Trained and Integrated Staff
Trained and informed staff increases confidence among patients and patient parties and result in efficient functioning. They also reduce conflicts and disruption of work. The best hospitals employ personnel to liaison between medical teams and patient parties.
6. Personalized Care
The best hospitals do not treat generic diseases but take into account personal dimensions of patients. These include family history, genetic s and lifestyle of individual patients.
7. Technologically Advanced
Success rates in hospitals, particularly in surgical procedures, depend on the technological infrastructure available. Sophisticated equipment and care stands behind outstanding results in the best hospitals.
8. Add on Services
Hospitals additionally act as education centers for prevention and recognition of tendencies to the commonest diseases. They run health awareness camps, regular check up facilities, and dietary and nutritional advice to prevent lifestyle and other diseases.
Along with these facilities, the best hospitals maintain a high standard of cleanliness and hygiene for staff, equipment and all persons visiting the hospital to reduce chances of infection and contamination among patients. They are patient centric and focused on continuously improving on operational proficiency. The best hospitals usually keep these important needs in mind.